With the beaches & booze back and summer still blessing us, hope is flying high!
Just short of a year ago you the class of 2020 joined the Plett Rage family. Referring to you as our ‘family’ has never been as relevant as the past year – sticking throw the ups and down & thick and thin holding onto the shared vision.
Thank you for your enduring support; we cannot wait to celebrate with you. To say that our team have dreams and ideas that are bursting out of the seams is putting it lightly, when the next Plett Rage comes we’ll have two years of new things we’d like to try and bring for you to experience!
You’ve chosen to hold onto your ticket to use or sell, but we’d like to bring you up to date with a bit more information.
We’ve extended our deadline from the 29th of January to the 15th of March 2021 for you to receive a 50% refund.
After this grace period, you will only be able to request a 25% refund up until sales for the next festival kicks off or you will be able to resell your Passport and you will get 75% of the value your Passport is sold for. Prices will be determined closer to the time of sales and should not be less than the price you paid.
We hope to go on sale by July/August 2021 subject to the state of COVID, should we not go on sale for 2021 your option of reselling will roll over to March 2022* for the following year. If for some reason we aren’t able to go on sale in March 2022, we, unfortunately, won’t be able to assist you with a refund.
If you missed the deadline and would like to request a refund, please login into your Howler account and request a refund for the simplest way to get your money back. For additional support please email firstname.lastname@example.org & email@example.com.
With vaccines being rolled out, life returning to normal and the Matrics of 2021 returning to school on the 15th of February. We’re hoping to have an accurate indication of this year’s final exams so that we can announce the dates for this year by March or April 2021.
When Passports go on sale customers will have up to 30 days in which to sell their tickets, if you aren’t able to sell your ticket via the Howler platform you will be able to request a refund amount of 50% of your Passport fee.
Closer to sales opening we will communicate with you the refund process and how you will be able to resell your ticket via the Howler ticketing platform.
Thanks again for being absolute legends, we cannot wait to have the most enjoyable Rage with you!