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FAQ

General Questions

Due to the changing landscape that we’re planning in, we have set out dedicated engagement dates. As the organisers of Plett Rage, we have set some lines in the sand, which will allow us to determine if Plett Rage will occur. We take your safety very seriously. The cancelling of 2020 was very difficult for all, but we know it was the morally correct thing to do even before the COVID legislation was officially made.

No one could have predicted the 2nd wave; we know so much more now than we did then. Thus we are setting a realistic framework that we believe will allow us and all of you to plan and develop the road map for what we believe that if specific achievements are met, we will be able to host Plett Rage 2021.

 

We are working closely with officials and learning from our international counterparts. We strongly advise all patrons to be vaccinated, but negative PCR tests will also be accepted upon entry if deemed fit by the government; what affects one person affects all. 

 

This is a collaborative effort that all of us involved, you as an attendee included, will need to respect the rules and keep within the ecosystem that we will build and provide to all of you, which will allow the magic of your Rage to take place.

 

The 2021 Plett Rage Event Calendar:

The 2021 Timeline:

  • 1 Aug ‘21: Pre-Registration Launch
  • 1 Sept ‘21: Sales Open
  • 1 Oct ‘21: Artist Announcement Start
  • 1 Nov ‘21: Relevant Party Meeting (Local Government, Events Council, Plett Tourism, etc.)
  • 3 Nov ‘21: Decision Day aka Plett Rage D-Day (Event Confirmation or Refunds)
  • 3 Nov ‘21: Alumni Weekender Meeting
  • 7 Nov ‘21: Alumni Weekender Status Release
  • 3 Dec ‘21: Plett Rage 2021 First Weekender
  • 8 Dec ‘21: Plett Rage 2021 Second Weekender

 

Ticket holders will be guaranteed full refunds until one month before the first weekend kicks off, excluding booking fees.

 

Due to the limitations and wanting to ensure a world-class Plett Rage experience, numbers will be limited per weekend.

We will be adhering to all governmental restrictions. Your safety is our number one concern!

This year’s Plett Rage Passport will be in line with the fees of the previous year’s with a slight increase. Tickets will start from R3250.00 and will be available from 1 September 2021. Tickets will be sold on a first-come, first-served basis, and preference will be given to those who have Pre-Registered.

No, there will be no one-day tickets available due to the high demand for tickets and limited gathering numbers. There will also be no day visitors in an attempt to keep the festival COVID safe as possible.

All tickets can be purchased here!

At this current time, we are busy confirming our 2021 venue application. As always the Plett Rage experience will be focussed around the Plettenberg Bay Main Beach close to Beacon Isle Hotel and Moby’s.

Yes, in all likelihood, Bikini Beach will be the base of our daytime & nighttime experiences. We’ll be merging Bass Cabin & Bikini Beach’s stage into one, which is a defined night to day transition each day. 

 

The Plett Rage main stage, where most of our headliners and bands usually perform, will act as a more commercial 2nd stage for Bikini Beach, which transitions into a more commercial music experience at night compared to the Bass Cabin stage that would be set up for both weekends.

Strictly no under 18’s allowed. All attendees will be required to provide proof of identification upon collection of Plett Rage wristbands. ID’s, birth certificates, driver licenses and/or certified copies of these documents will be accepted. Unfortunately, regardless of whether or not your guardian(s) have permitted you, you will not be allowed to attend if you are underage.

  1. Unlike previous years, due to the unique aspect of our Weekend experience, we do allow the re-selling of your Plett Rage ticket.Refunds: Please contact us at support@howler.co.za and cc hello@plettrage.co.za; cancellation and refund fees do apply.

Unlike previous years, due to the unique aspect of our Weekend experience, we do allow the transferring of Passports. Please log in to your Howler account to transfer your ticket or contact support@howler.co.za for assistance.

No and no one-day tickets are available to our festival grounds.

Your material wristband is clamped on with a metal ring, which shouldn’t be able to slip off. If it does fall off and you bring it to us along with your ID, we will replace it. If there is no sign of it, you will have to take proof of ID to the registration tables and pay R100 for a new one

Rage Travel is our trusted accommodation supplier. They’ll be able to ease the hassle of going through numerous accommodation options. Not only will they help you to find accommodation, but they will also even work to help you stay within your budget. Get booking: www.rage.travel

We suggest that you leave valuables at home where they are safe. Any professional photography gear will not be permitted on our grounds. Our dedicated media team will be capturing all of the special moments at the festival. If you’re an aspiring content creator, 19 or older, be sure to follow our social media and be on the lookout for our ‘Content Creator Search’.

Our Bikini Beach venue is surrounded by plenty of food stalls and restaurants, from the local Spur, to the local’s favourite coffee shop. The night-time festival provides a food court that makes use of the Howler cashless system, making it easy for you to grab a quick bite and relax.

We at Plett Rage do not tolerate drinking and driving. Upon arrival, we suggest that you park your car and use our trusted taxi services from the official Plett Rage transport pickup points. No parking or drop-offs are allowed at the night-time festival grounds.

Double Weekend Questions

Weekend 1: 3-6 Dec ‘21 (Bass Cabin) 

Weekend 2: 8-11 Dec ‘21 (Main Stage)

To ensure that all our customers are catered for and in an attempt to work around the gathering number restrictions, we are splitting groups between different stages and different times. Our two stages for either weekend will focus on DJs and the second on live performers, bands & electronic producers.

 

Plett Rage – Weekend 1: 3-6 Dec ‘21 (Bass Cabin)

Weekend 1 will be inspired by the heaving rhythm of the Bass Cabin & early day Bikini Beach sounds. Typically more attractive to our English schools, patrons who reside in Johannesburg, Cape Town & Pretoria central business districts but not limited to the previously mentioned criteria.

If we had to look at previous artists who have performed at Plett Rage, Weekender 1 would be graced by headliners to the likes of Ryan Murgatroyd, Kid Fonque, PHFat, Das Kapital, Floyd Lavine, Lady M, Siphe Tebeka (Live), etc.

Patrons who enjoy the likes of Smalltown Beat, Wanderbay, Bazique, Future Frequency, Origin Festival, And Club, ToyToy & Modular would be inclined to pick Weekend 1.

 

Plett Rage – Weekend 2: 8-11 Dec ‘21 (Main Stage)

Weekend 2 will be more in line with those commercial festival stages and commercial club nights. Our Main Stage will focus on bands and songs on high radio rotation; the Bikini Beach stage will have more commercial, internationally produced songs playing with the nighttime aural experience being curated by the South African club headliners.

If we had to look at previous artists who have performed at Plett Rage, Weekender 2 would be graced by headliners to the likes of Francois Van Coke, Matthew Mole, Das Kapital, Dean Fuel Vimo, Biggy, PHFat, Jeremy Loops and the likes.

Patrons who enjoy the likes of Park Acoustics, Mieliepop Festival, We Love Summer, Secrets of Summer, Aandklas, Catwalk, Arcade & Tiger Tiger would be inclined to pick Weekend 2.

As a quick summary, Weekender 1 would be enjoyed by a predominantly English target market with a love for underground music of different genres.

Weekender 2 would be more for the commercial music lover who enjoys live bands and commercial sing-alongs. It would be the weekender our Afrikaans clientele would probably be more inclined to attend.

Weekend 1: 3-6 Dec ‘21

Recommended Check-In: 2 or 3 Dec ‘21

Recommended Check-Out: 7 Dec ‘21

 

Weekend 2: 8-11 Dec ‘21 (Main Stage)

Recommended Check-In: 7 or 7 Dec ‘21

Recommended Check-Out: 12 Dec ‘21

Although our Pre-Registration questions should have given you an understanding of which weekend would be more relevant to you based on your personal preferences, you have the choice to purchase a ticket to whichever weekend you would like to attend when you are buying your Passport.

If you purchase a Passport for a Weekend and would like to change your weekend, you will be solely responsible for reselling the Passport to an interested party and purchasing another Passport to the other weekender if there are still available.

You can also opt for cancelling your Passport in line with the refund Ts&Cs.

No, each weekend has its Passport allocation.

In short, yes, but we would like to advise all patrons to instead opt for one single weekend. Thus allowing the thousands of Matriculants also an opportunity to experience Plett Rage 2021. Except for the fact that you would have to purchase a Passport each weekend.

We would also like to encourage you to be responsible and prevent the spread of potential COVID infection by limiting your contact between the different weekender groups.

Artist Questions

We have a hardworking team dedicated to booking & curating the best possible lineup for our Ragers. We feature the best artists that our country has to offer. We announce our artists in phases, starting early October.

Plett Rage has a lineup curated explicitly to the needs and current relevance of our Ragers. We do, however, open this platform up to many up-and-coming artists. These artists need to have a certain degree of experience before being accepted or considered a platform as big as Plett Rage. Our artist application and requirements are released in September. Get those EPK’s ready.

Artist announcements start in October, artists have not yet been booked & confirmed. For a better understanding of who you can expect this year please see the Double Weekend Questions’ “Which weekend should I attend?” question for a guide.

Vaccination & COVID Frequently Asked Questions

Yes. For 2021, all attendees will be required to show proof of their Government approved COVID-19 vaccine.

Pending regulations at the time, attendees may be required to present a negative COVID-19 PCR test certificate (at the cost of the attendee) prior to arrival at the festival. The PCR test result must not be older than 72 hours, counting from the time the test was taken until the arrival (Passport collection) at the festival.

If you contact us prior to coming to Ballito Rage to let us know you have tested positive for COVID-19, a full refund less booking fees will be refunded – on presentation of your laboratory PCR certificate. Refunds can take up to 2 months to complete.

We would advise you to transfer (sell or give) your ticket to a friend provided they meet our terms and conditions to attend the festival.

Pending Government regulations at the time of the festival, attendees may be required to receive Rapid Antigen testing during the festival. All staff will be tested regularly. The tests will be at the cost of the festival organisers.

Yes. All attendees will be required to have a Rapid Antigen test at Plett Rage Passport collection and again when the festival organisers and health practitioners deem fit.

No, your rapid tests are included. Your Plett Rage Festival 2021 Passport includes all of your testings. Each Passport holder will have a minimum of 2 tests over the period at a value of R1000 and maximum of 4 tests at a value of R2000. You do not need to pay extra for this.

Registered nurses and medical practitioners.

If you test positive for COVID-19 at the festival, you will be required to self-isolate in line with Government regulations. You will not be able to attend any further Plett Rage events. You will also not receive a refund as per our terms and conditions.

You will be required to self-isolate in line with Government regulations. You will not be able to attend any further Plett Rage events. You will also not receive a refund as per our terms and conditions.

You will be required to self-isolate in line with Government regulations. You will not be able to attend any further Plett Rage events. You will also not receive a refund as per our terms and conditions.

 

Please notify us and our COVID-19 officials will advise you accordingly.

Prior to arrival at the festival, you will be required to provide a certificate proving that you have received your first dose of vaccination. You will also be required to present a negative COVID-19 test certificate. The PCR test result must not be older than 72 hours, counting from the time the test was taken until the arrival and Passport collection at the festival.

If you test positive on arrival or during the festival, it is then your responsibility to self-isolate in line with Government regulations. You will not be able to attend any further Rage Festival events. You will not receive a refund as per our terms and conditions.

If you have had COVID within 30 days of the festival and do not qualify for the vaccine you will be required to provide a dated, positive COVID-19 PCR test certificate and a letter from a health practitioner proving that you have recovered from COVID-19.

Given our vaccination and testing policy, we believe the likelihood of this to be remote. However, if this were a reality, this decision will be made between the organisers, the officials in Plettenberg Bay and the Western Cape. The refund policy would be communicated at that time.

Refund Questions

A refund can be requested provided the Rage Festival Passport has not been delivered or collected. Any refund will incur a cancellation charge depending on when the refund is requested.

You are entitled to cancel your Rage Festival Passport on the condition that the Rage Festival Passport has not yet been electronically delivered or collected. This cancellation may be made at any time prior to the day before the date of the event by sending a cancellation notice to support@howler.co.za whilst CC-ing hello@plettrage.co.za

 

Forced Cancelation:

In the event of organisers being forced to cancel the event due to COVID-19 Restrictions. The following cancellation charges apply. Refunds are processed in the following terms, refunds do not include bookings & admin fees:

  • More than 30 days prior to the event

100% of original Passport/Ticket purchase price refunded.

  • Between 7 – 30 days prior to the event

50% of original Passport/Ticket purchase price refunded.

  • Less than seven days prior to the event

25% of original Passport/Ticket purchase price refunded.

  • The day of the event or during the event

Strictly no refunds.

  • After the event

Strictly no refunds.

All cancellations require a 30 day lead time.

 

Client Cancelation:

In the event of organisers being forced to cancel the event due to COVID-19 Restrictions. The following cancellation charges apply. Refunds are processed in the following terms, refunds do not include bookings & admin fees:

  • More than 30 days prior to the event

50% of original Passport/Ticket purchase price refunded.

  • Between 7 – 30 days prior to the event

25% of original Passport/Ticket purchase price refunded.

  • Less than seven days prior to the event

Strictly no refunds. 

  • After the event

Strictly no refunds.

All cancellations require a 30 day lead time.

 

COVID-19 Positive Cancellation:

In the event of the client requesting a refund due to contracting COVID-19 72-hours before arriving you will qualify for a refund. To qualify for a refund the client must provide a laboratory-dated PCR certificate in which case you will receive a full refund less your booking fees.

 

  • ​​Festival cancellation due to weather, force majeure, riots, act of terrorism, any other act of God or unforeseen disaster:

No refund on your Passport.

 

Also visit our Terms and Conditions page. 

2020 Passport Holder Questions

At the current moment, 2020 Passport holders who opt to make use of the purchase of the 2020 ticket will not be able to attend due to the current gathering restrictions forecasted to be 500/1’000 people for outdoor gatherings. If COVID restrictions are changed and a full-blown festival can occur, you will be able to attend.

If both weekends sell out and 1’000 non-Matrics would like to attend, we would be able to look into the possibility of hosting a Weekender before the Class of 2021’s Plett Rage.

Passport holders who decided to hold onto their Passport and sell their ticket for a larger amount than the 2020 refund that we were able to offer will sell said ticket via the Howler platform as soon as larger gatherings are permitted. We hope that things might change, allowing that to happen this year; however, there is a possibility that this opportunity would only take place in 2022.

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